Privacy Policy


Last Updated: March 2024

By using the Whistleblower House Website, you (the user) acknowledge and agree to the following privacy policy terms:

    1. These terms serve as a binding agreement between the website owners and the users of the website and/or the benefactors of its services.
      1. The user hereby declares that he/she is legally competent to accept, agree to and enter into this agreement.
    2. The website owners reserve the right to effect, in their sole discretion, amendments to these terms from time to time. Users will not be informed of any amendments and accept that it is their duty to frequently read through the terms, in order to stay abreast of any changes thereto.
      1. The user’s continued use of the website and services, in the event of an amendment to the terms, will constitute the user’s acceptance of, and agreement to, such amendment. The user will be entitled, if not in agreement with an amendment, to withdraw from the relationship with the website owners.
    3. Definitions:
      1. Cookies” means the small blocks of data created by a web server while a user is browsing a website and placed on the user’s computer or other device by the user’s web browser.
      2. Device” means the mobile phone, terminal, tablet, laptop, or desktop computer or any other electronic, battery or solar operated device used by the User to gain access to the website.
      3. Data” means the information collected in electronic form.
      4. IP Address” means the internet protocol address number assigned to every device connected to the internet.
      5. Personal Information” means information relation to an identifiable, living, natural or juristic person, including, but not limited to:
        1. Information relating to race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth;
        2. Information relating to the education or medical, financial, criminal or employment history of the person;
        3. Any identifying number, symbol, email address physical address, telephone number, location information, online identifiers or other particular assignments to the person;
        4. The biometric information of the person;
        5. The personal opinions, views or preferences of the person;
        6. Correspondence sent by the person that is implicitly or expressly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence;
        7. The views or opinions of another individual about the person; and
        8. The name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person.
      6. POPIA” means the Protection of Personal Information Act 4 of 2013.
      7. Service” means the web application.
      8. Service Provider” means any natural or juristic person who processes data on behalf of the app owners. It refers to third-party companies or individuals employed by the app owners to facilitate the service, to provide the service on behalf pf the owners, to perform services related to the service or to assist app owners in analysing how the service is used.
      9. Traffic Data” means any data processed for the purposes of the conveyance of a communication on an electronic communications network in respect of that communication and includes data relating to the routing, duration or time of a communication;
      10. User” means any individual that uses, or has registered to use, the website.
      11. “Web browser”
      12. Web application” means the software that runs in the users web browser, which is owned and maintained by the website owner.
      13. Website” means the set of related web pages under the domain name or any other related domain associated with the website owner.
      14. Website Owner” means The Whistleblower House NPC (Registration Number: 2021/717060/08), a company with limited liability and duly incorporated in terms of the Companies Act 71 of 2008, with its registered address at 1003 Otto du Plessis Drive, Big Bay, Cape Town, South Africa, being the owner of the website and web application (also referred to herein as “the company”).
    4. By using the website and/or any of the websites affiliated services you agree to the collection and use of information in accordance with the terms of the privacy policy.
    5. While using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you, should you choose to become a registered user.
      1. Personal identifiable information may include, but is not limited to, your email address, first and last names, cell or telephone number, address, province, postal code, city, usage data etc.
      2. The personal information will be supplied to the website owner in the following manners:
        1. By transmitting the personal information to the website owners or company via electronic mail;
        2. By transmitting the personal information to the website owners or company via telephonic contact;
        3. On the website by submitting the personal information in the “contact us” section; and
        4. On the application by submitting the personal information in the “registered user” section.
      3. The sections where personal information will be suppliable may, from time to time, be changed. Such changes will not affect the validity of this agreement.
      4. The website owner will only make use of the personal information provided to it, for the purpose for which it has been provided.
      5. Personal information may be shared with operators to the extent necessary for them to administer and improve the website on our behalf, subject to POPIA restrictions.
    6. You acknowledge that usage data is collected automatically when you use the website.
      1. Usage data may include information such as your device’s IP address, browser type, browser version, the pages of the website you visit, the date and time of your visit, the time spent on the website pages, unique device identifiers and other diagnostic data.
      2. When you access the service by or through a mobile device, the website owner may collect certain information automatically, including, but not limited to, the type of mobile device used, the mobile device’s unique ID, the IP address of your mobile device, the mobile device’s operating system, the type of mobile internet browser used, unique device identifiers and other diagnostic data.
      3. Information sent by your browser when you visit the website or when you access the service by or though mobile device, may also be accessed and collected.
    7. We use cookies and similar tracking technologies to track the activity on our service and store certain information.
      1. The tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse our services.
      2. Cookies do not collect any personal information about data subjects.
      3. Unless you set your browser settings to that it will refuse cookies, you consent that the website owner may use cookies.
    8. The website owner may use social media to communicate with you.
      1. When using such social media networks, you consent to such social media networks collecting your personal information for its own purposes.
      2. The social media networks’ privacy policies differ from the website owners and are separate from the terms contained herein.
    9. The website may use personal data for the following purposes:
      1. To provide and maintain its service, including the monitoring of the use of the service;
      2. To manage the users account and its registration as a user of the service. The personal data provided by a user may result in increased access to different functionalities of the service available to registered users.
      3. To contact users by email, telephone, SMS, or any other similar form of electronic communication, such as mobile push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
      4. To provide the user with news and general information about the service, when opted by the user.
      5. To manage user requests.
      6. For any other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, services, marketing, and your experience.
    10. The website owner will retain users’ personal data only for as long as is necessary to achieve the purposes set out in this privacy policy.
      1. Personal data will be retained and used to comply with legal obligations.
      2. Usage data will be retained for internal analysis purposes, as well as legally required purposes.
    11. The website owner uses a Secure Sockets Layer (SSL) over its pages which provide communications privacy on the internet.
      1. The SSL allows clients and server applications to communicate in manner that prevents eavesdropping, tampering and message forgery.
      2. The SSL encrypts all personal information, including credit card numbers, names, and addresses.
      3. While the website owner makes use of SSL, it cannot guarantee that the communications and information provided is 100% secure. The user accepts this risk and indemnifies the website owner from any harm or damage which may occur due to breaches in security.
      4. If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that any account set up for you or by you is personal to you and agree not to provide any other person with access to this Website and/or any Products/Services or portions of it using your account, username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you log out from your account at the end of each session.
      5. You agree to use particular caution when accessing your account or our Website from a public or shared computer or via public domain internet connection services so that others are not able to access, view or record your password or other personal information.
    12. All users may contact the website owners to request access to their personal information, or to correct any incorrect personal information.
      1. Users may also request to be removed from any of the website or application subscription lists at any time.
      2. Users are also encouraged to contact the website owners should they have any queries regarding the information retained and maintained by the website owner.
    13. By using the website, you hereby accept the terms of this privacy policy and authorise the website owners to collect, store, and process your information in the manner mentioned above and for the purposes for which you submitted it.